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About us.

With style and elegance, we're here to accompany you on new journeys, becoming part of your day, routine, triumphs, and joys.

We want to be more than just a beautiful mug or a cushion with interesting patterns.

We want to be part of your everyday life, we want to be part of your comfort.

We want to be a part of your safe harbor.

FAQ

How can I get in touch with customer service?

We're here to help! If you have any questions, concerns, or need assistance, our customer support team is ready to assist you.

You can reach out to via:

  • @myhavenly
  • myhavenlymail@gmail.com.

Our representatives are available to ensure your needs are met to the best of our ability. Don't hesitate to contact us!

What payment options are available?

We accept a variety of payment methods, including credit/debit cards, PayPal, and bank transfer.

All transactions are secure and protected by SSL encryption to ensure the security of your data.

How long does it take to receive my order?

The delivery timeframe varies depending on the destination and the chosen shipping method.

Typically, orders are processed and shipped within 2–5 business days after payment confirmation. You will receive a tracking code to monitor the delivery of your order.

What is the return and exchange policy?

If for any reason you are not satisfied with your purchase, we offer a flexible return and exchange policy. Please contact us within 30 days of receiving your order to request a return or exchange.

Refer to our Return Policy page for more information on eligibility, timelines, and return procedures.